Adaptive Pesantren Balanced Scorecard Model: Integrating Islamic Values and Educational Quality Measurement
Previous studies have rarely examined a Balanced Scorecard (BSC) framework capable of holistically measuring the quality of Islamic education while simultaneously accommodating modern accountability requirements and the spiritual authenticity of pesantren. This study aims to develop and analyze an Adaptive Pesantren-Value Based Balanced Scorecard Model that integrates local religious values into a measurable performance management system to sustainably improve educational quality. The study employed a qualitative case study method at Darussalam Islamic Boarding School, Indonesia. Data were collected through in-depth interviews with leaders, managers, and teachers, participant observation of institutional practices, and analysis of strategic documents and performance reports. The data were analyzed using an interactive process of reduction, display, and verification to generate an empirically grounded model. The findings reveal that the BSC integration transformed evaluation practices from reliance on the kyai’s intuition to a systematic, data-driven mechanism characterized by standardized indicators, periodic reporting, and evidence-based decision making. Internal processes became more professional through the establishment of a Multimedia Team responsible for measurable digital documentation and outreach. At the same time, traditional learning activities such as ngaji kitab kuning and adab education were not replaced but strengthened through structured monitoring. These dynamics produced a hybrid quality model that combines religious authenticity with managerial accountability. The novelty of this study lies in the operationalization of pesantren values into concrete Key Performance Indicators within the four BSC perspectives, moving beyond purely conceptual adaptations of spirituality. The study contributes theoretically by extending performance management literature to faith-based education and practically by offering a replicable framework for religious institutions seeking sustainable and measurable quality improvement.
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